KnowMee

Terms & Conditions

Last updated: 2 October 2026

These Terms govern your use of the KnowMee mobile app and website (the “Service”) provided by Alterside (“we”, “us”). By creating an account or using the Service you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and able to form a binding contract. You must give accurate information and keep your account secure. You are responsible for activity under your account.

2. The Service

KnowMee provides self-reflection assessments, relationship archetype and readiness reports, and an optional member discovery feature. Features may change, and some may be marked “Coming soon”. The Service is currently free; if we introduce paid features we will tell you the price before you pay.

3. Not professional advice

KnowMee is for self-reflection and education only. It is not medical, psychological, psychiatric, counselling, legal or financial advice, and does not diagnose any condition. Results reflect your own answers at one moment in time. Always seek advice from a qualified professional for personal decisions. If you are in crisis or in danger, contact local emergency services.

4. Your account and phone number

We verify your phone number by OTP. Do not share your OTP. Standard message and data rates from your carrier may apply. You may stop using the Service and delete your account at any time (see Support).

5. Community rules

If you use Discover or add a public profile you agree not to:

  • post false, misleading or impersonating information, or use photos of someone else;
  • harass, threaten, abuse, discriminate against or exploit other members;
  • post nudity, sexually explicit, violent, hateful or illegal content;
  • solicit money, promote products, or use the Service for spam or scams;
  • scrape, reverse engineer, overload or attempt unauthorised access to the Service; or
  • use the Service if you are under 18 or have been removed from it.

We may remove content, suspend or terminate accounts, and report unlawful conduct, at our discretion. KnowMee does not conduct background checks and cannot guarantee any member’s identity or intentions. Use caution and good judgement when meeting anyone.

6. Your content

You keep ownership of what you submit (such as photos and bio). You grant us a worldwide, non-exclusive, royalty-free licence to host, display and process it solely to operate and improve the Service, including showing your public profile to other members while it is active. You confirm you have the rights to what you upload.

7. Our content and intellectual property

The Service, its software, designs, questions, archetype write-ups, reports and branding belong to Alterside or our licensors and are protected by law. We grant you a personal, limited, non-transferable licence to use the Service for your own non-commercial purposes. You may share your own archetype result using the in-app share feature. Third-party content is credited as described in our Content & Fair Use policy.

8. Third-party links and content

The Service may link to third-party videos, articles or services. We do not control them and are not responsible for them. Their own terms and privacy policies apply.

9. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including accuracy, fitness for a particular purpose and uninterrupted availability, to the extent permitted by law.

10. Limitation of liability

To the fullest extent permitted by law, Alterside and its team will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or goodwill, arising from your use of the Service or your interactions with other members. Our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim or INR 1,000. Nothing in these Terms limits liability that cannot be limited by law.

11. Indemnity

You agree to indemnify us against claims and costs arising from your breach of these Terms or your content, to the extent permitted by law.

12. Termination

You may stop using the Service at any time. We may suspend or end your access if you breach these Terms or if needed to protect the Service or its users. Sections that by nature should survive termination will survive.

13. Changes

We may update these Terms. We will change the date above and, for material changes, notify you in the app. Continued use after changes means you accept them.

14. Governing law and disputes

These Terms are governed by the laws of India, and the courts of Bengaluru, Karnataka have exclusive jurisdiction, subject to any mandatory consumer rights in your country of residence.

15. Contact

Questions? Email support@alterside.io.